ATTENTION:

Effective December 12 2019, Dallas County Water & Sewer will be launching an all-new online payment portal. All customers will be required to create a NEW online profile. This new self-service portal will allow you to:

  • View your bill amount.
  • View payment history.
  • Make payments to your account.
  • Store a credit/debit card for faster payment processing.
  • Sign up for email/text bill reminders.
  • Sign up for Text 2 Pay
  • Sign up for Autopay recurring payments.

We have partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill. Nexbillpay is a trusted third-party automated payment service that allows you to pay your bill online.

  • What is the service fee?

Nexbillpay charges a small service fee to cover payment handling and all processing charges. A service fee will be calculated and disclosed prior to finishing your payment.

  • Does Dallas County Water & Sewer keep any part of the service fee?

Dallas County Water & Sewer does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all the customers of Dallas County Water & Sewer.

Payments made after 4:30PM will be processed the following business day.

Payments made on the 25th are still subject to disconnection. To avoid service interruption, please contact the office if your payment is made after close of business on the 23rd of the month.

IMPORTANT: Dallas County Water & Sewer is not liable if you receive a disconnect notice and do not call our office before making payment. Your services may be disconnected and will be subject to a reconnect fee. If you are disconnected, your account balance plus a reconnect fee will need to be paid in FULL before services are reconnected. If you are currently disconnected and make an online payment, your utilities WILL NOT be reconnected unless you contact our office to inform us of the payment.
I ACCEPT

BY CLICKING I ACCEPT, YOU ALSO AGREE THAT YOU HAVE READ AND ACCEPT THE NEXBILLPAY TERMS & CONDITIONS